Alumni Resources

Having Trouble Logging In

If you are getting the following error “app_not_configured_for_user” when logging in, you are likely trying to log in using a personal Google account rather than your GW Law Google account.

One way that you can manage using both your personal and your GW Law Google accounts on an ongoing basis is to use browser profiles in Chrome. Here’s a link with information on how to do that.

There are several other ways to address this issue:

  • Use Private or Incognito mode – This will open a new browser windows that isn’t automatically logged into your personal Google account. Here are some instructions on how to do that.
  • Log out – log out of your personal Google account and then log back in using your GW Law Google account
  • Use another browser – If you’re logged into your personal account in Chrome, open a Firefox or Internet Explorer and log in to your GW Law Google account

Need further assistance? Please contact us at 1-800-258-6647 or