![](/layout/gw2019/images/gw-law-banner-alumni.jpg)
Alumni Resources
Having Trouble Logging In
If you are getting the following error “app_not_configured_for_user” when logging in, you are likely trying to log in using a personal Google account rather than your GW Law Google account.
![](Google-Auth-403-error.png)
One way that you can manage using both your personal and your GW Law Google accounts on an ongoing basis is to use browser profiles in Chrome. Here’s a link with information on how to do that.
There are several other ways to address this issue:
- Use Private or Incognito mode – This will open a new browser windows that isn’t automatically logged into your personal Google account. Here are some instructions on how to do that.
- Log out – log out of your personal Google account and then log back in using your GW Law Google account
- Use another browser – If you’re logged into your personal account in Chrome, open a Firefox or Internet Explorer and log in to your GW Law Google account
Need further assistance? Please contact us at 1-800-258-6647 or
alumni@law.gwu.edu.